Register to become a customer and complete all fields. By providing us with more information, you will receive promotional materials tailored to your location, business type, and needs throughout the year. Once the form is submitted, your account will be activated and you will be able to place your first order.
Yes, all products shown as available online can be ordered. Out-of-stock products will either be restocked or discontinued. If a product you would like to purchase is unavailable, please contact Ecommerce Customer Service. We will do our best to recommend an alternative or provide an estimated restock date.
You will pay at checkout. We accept the following payment methods:
Your order will be prepared at our Mississauga Kennedy (Head Office) location and delivered by truck.
Yes, you can download the A1 Cash and Carry app from the Apple App Store or Google Play.
You can register directly through the app by providing your business and contact information. If you already have an A1 online account, simply sign in using your existing credentials.
Yes. Use the My Lists feature to save favourite items for faster repeat ordering.
Yes, you’ll receive real-time order status updates through app notifications and email.
Your full order history and invoices are available in the app.
We have 10 locations: 9 in Ontario and 1 in Montréal, Quebec.
View exact addresses and hours on our Store Locations page.
View our Hours of Operation. Our Mississauga Kennedy (Head Office) location is open most holidays until 2 pm.
Yes. Membership allows you to shop at all A1 Cash and Carry locations. If you are not yet a member, you can register online or register in store at the Customer Service desk.
Our Barrie, Kitchener, and London locations are also open to the public.
All of our locations accept cash, Interac Debit, Visa, and Mastercard.
Yes. A1 Cash and Carry has been delivering orders for over two decades, longer than we’ve operated Cash and Carry locations. Learn more about A1 Local Bulk Delivery.
Delivery frequency varies by area, from once to seven times per week. Orders must be placed at least 24 hours in advance.
View our A1 Local Bulk Delivery schedule or contact us for assistance.
Free delivery is available on qualifying A1 Local Bulk Delivery orders:
Delivery fees apply below these thresholds.
There is no cost to become a member.
Register online through our customer registration form or register in store at the Customer Service desk. Membership allows you to shop at all A1 Cash and Carry locations.
For online registrations, you will receive an email confirming your account. In-store registrations are confirmed on the spot.
Once registered, you can begin shopping right away. If you have any questions while shopping, visit the Customer Service desk. At checkout, provide the cashier with your business phone number so they can access your account.
All inventory you see online is available and in stock. If you are missing a product you would like to purchase, please give us a call or email us, and we will try our best to suggest an alternative or update you on the restock date.
At A1 Cash and Carry, we pride ourselves on offering great value.
Many products are available in multiple quantities. For example, canned pineapple may be purchased by the individual can or by the case.
Please note: Prices listed on our website may include an additional markup compared with in-store pricing to help cover ecommerce and fulfilment costs. For our best available in-store pricing, visit one of our locations and purchase through cash and carry.
Pricing on our website reflects our online wholesale pricing and is updated in real time. We reserve the right to apply manufacturer pricing where applicable.
All prices are subject to change without notice. In the rare event that a product is listed at an incorrect price due to a website error, A1 Cash and Carry reserves the right to resolve the discrepancy at its discretion. This may include contacting the customer to agree on a corrected price or cancelling the order and issuing a full refund.
Absolutely. Visit our Flyers & Deals page for current promotions and flyer offers. You can also subscribe to our newsletter using the sign-up form in the website footer, or follow A1 Cash and Carry on Instagram, Facebook, and LinkedIn to stay up to date on promotions, special offers, events, and discounts.
You can purchase equipment online or visit our Mississauga Kennedy (Head Office) showroom to shop in person.
Please contact us and provide as much detail as possible. A member of our Buying Team will get back to you within 24 hours.
Items may be returned within 14 days of purchase. Items must be in their original saleable condition and packaging and must be accompanied by a receipt.
Returns without a receipt must be verified as an A1 Cash and Carry product and will be processed at the lowest posted price within the previous three months. Returns are subject to manager approval and may be subject to a minimum 10% restocking fee.
Return Exceptions: Fresh foods (produce, meat, dairy, etc.), frozen foods, special orders, clearance items, items within 14 days of expiry, wholesale orders, and seasonal items.
For regularly stocked items, excluding consumable products, return requests must be submitted to Ecommerce Customer Service within 7 days of receipt. Please include photos of the item with your request.
Items must be unused and in their original packaging. Once the returned product has been received and inspected, a refund will be issued to the original payment method. Any applicable restocking fee will be deducted from the refund. Customers are responsible for return shipping costs.
Returns for Consumable Products
We are unable to accept returns of consumable products. This helps us ensure that products are safe to use, have not been tampered with, and have adequate shelf life.
Damaged, Missing, or Lost Items
Please inspect your order when it arrives. If any items are damaged, missing, or lost, keep the items and packaging and contact Ecommerce Customer Service within 7 business days of receipt so we can help resolve the issue.
Please include photos of any damage, the product name and SKU, and your order number with your request.
Return and Refund Processing Times
We will process return and refund requests within 7 business days of submission.
A1 Cash and Carry provides warranty coverage against defects in materials and workmanship.
Pro-Kitchen Commercial Refrigeration and Cooking Equipment
Pro-Kitchen commercial refrigeration and cooking equipment includes a full one-year on-site warranty covering parts and labour. On-site warranty service is not available for residential addresses or equipment installed in food trucks.
Small Appliances
A1 small appliance brands, including Pro-Kitchen, Dura, Kesgi, and Galanz, include a one-year carry-in warranty. Customers must bring the item to an A1 Cash and Carry location and allow 2–5 business days for repair or replacement.
Other Brands
Manufacturer warranties apply to all other brands. Warranty duration and coverage vary by manufacturer. Examples include Omcan, Eurodib, Robot Coupe, Vulcan, Magnum, and Rubbermaid.
Non-Electrical Equipment and Smallwares
All other non-electrical equipment and smallwares include a 30-day warranty.
For additional details, view our Warranty Contact Information.
You can contact one of our locations directly. Visit our Store Locations page for phone numbers by location.
For online product questions, you can also contact Ecommerce Customer Service.
You can also explore our category pages for more information about the products available in each department.
To learn more about A1 Cash and Carry, explore our website, visit our About Us page, or follow us on Facebook and Instagram. You can also contact us with any questions.
Yes. We are a wholesaler, and volume purchasing is what we do. If you need an item by the skid, truckload, or container load, please contact us. We will get back to you within 24 hours.
A1 Click & Carry orders are placed through our online store rather than by phone. Add your items to the cart and select Continue. At checkout, choose Pickup in store, then select your pickup date and time.
A1 Click & Carry is currently available only at our Mississauga Kennedy location, with a $250 minimum order before taxes.
Yes. Please contact Ecommerce Customer Service or leave a note with your order.
Please contact us with your company details and order number. We will provide a copy of your invoice or HST report.
Yes! Please contact us and we will be in touch. We can prepare a container for you to ship anywhere in the world.
Yes. Our redistribution division specializes in supplying other distributors. Please contact us to get started.
Please contact us with your product details. A member of our Buying Team will review your submission and get in touch if there is a potential fit.
Please email:
Our Ecommerce Customer Service team can help with orders, products, account questions, delivery, and other online shopping support.
Use Live Chat on the website during Customer Service hours.
Monday to Friday: 9 am to 5 pm
Saturday: 9 am to 1 pm
